In addition to our site we have access to thousands of products. If you don’t see what you’re looking for, give us a call or email us. Many of our products have minimum sell price (MAP Pricing) set by Vendors or are displayed at List Price. Additional discounts may be available by requesting a quote via phone, email or the website. BGS strives to be a competitive and reliable resource for customers in the pro audio and video industry.
Payment
Depending on the size of your order BGS excepts Credit Cards, ACH, Wire, Check and offers financing options. Payment terms will be discussed when quoting.
Shipping
Stock items ordered by 4:30 eastern normally will ship via UPS the same day from Florida. BGS tries to maintain stock in the most common items. Drop-ship items are subject to availability and the manufacturer’s shipping cut-off time.
For those shipments that require faster service, we will ship UPS or Federal Express (we will try to use other specified carriers upon request). Shipping charges are based on the weight or in the case of larger boxes the dimensional shipping weight of the item. Shipping charges are prepaid and added to the customer’s invoice unless quoted otherwise.
Restocking Charges
Special orders or opened items may be subject to restrictions with possible manufacturer restocking fees. These fees can range from 15 to 50%.
Non-returnable
Damaged items, custom, downloadable or special orders are non-returnable. Any packaged computer software will only be accepted back if unopened and the factory seal is intact.
Taxes
We collect sales tax in most state and our manufacturers may require us to collect tax for the few that we do not. This sales tax will be added to your invoice and noted as vendor collected sales tax. Anyone not required to pay sales tax must provide the appropriate form via fax (352-629-7000) or email ar@bgs.cc for the state(s) they are requesting exemption in.
International Shipments
Please contact your salesperson to determine the best method of shipment for your order.
- BGS reserves the right to refuse international orders from being placed due to merchandise ordered or destination.
- All international orders are considered final sale. No returns or exchanges will be provided.
- Some manufacturers have strict policies on exporting which will prevent orders from being placed.
- BGS shipping quotes do not include local duties, tax or customs fees that may accrue prior to delivery.
