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How to Order

Ordering Information

Ordering broadcast equipment should be straightforward. Whether you're purchasing online, requesting a quote, or working on a larger project, our team is available to help with product selection, pricing, and delivery.

Getting Started

Placing an Order

01

Find Your Equipment

Browse our website or contact us for items you don't see listed. We have access to thousands of additional products from our manufacturers.

02

Review Pricing

Some products display list or manufacturer advertised pricing. Additional discounts may be available. Contact us for a quote or to discuss your project.

03

Confirm Your Order

Once the equipment, pricing, payment, and shipping details are confirmed, we'll process your order and follow up with availability and delivery information.

Good to Know

Ordering & Shipping Information

A few details to help you plan your purchase.

Payment Options

BGS accepts several payment methods, depending on the order and account arrangements.

Options include credit cards, ACH transfers, wire transfers, and checks. Credit terms may be available for approved accounts.

Payment terms and any applicable processing fees will be discussed when quoting. Financing information →

Shipping & Delivery

We stock many commonly requested items at our Florida location. In-stock orders received before 4:30 p.m. Eastern will normally ship the same business day, subject to order processing and carrier availability.

Other products may ship directly from the manufacturer. Lead times and shipping cutoffs vary by supplier.

We primarily use UPS and FedEx, with expedited and freight shipping available when needed. Shipping charges are based on package size, weight, and destination.

Returns & Restocking

Please contact BGS before returning any equipment. Returns require prior authorization and are subject to manufacturer policies.

Special orders and opened products may be subject to restrictions and restocking fees. Manufacturer restocking fees may range from 15% to 50%.

Custom products, downloadable items, and certain special orders may not be eligible for return. Software must remain unopened with its factory seal intact.

Sales Tax & Exemptions

Applicable sales tax will be added to orders based on the shipping destination and relevant tax requirements. In some cases, manufacturers may collect tax on our behalf.

If your organization is tax-exempt, please provide a valid exemption certificate for the applicable state before your order is processed.

Email certificates to ar@bgs.cc or fax them to 352-629-7000.

International Orders

Shipping Outside the United States

International orders are handled individually. Please contact your salesperson to confirm product availability, export restrictions, payment requirements, and shipping options before placing an order.

  • Some manufacturers restrict sales or exports to certain countries.
  • International orders are considered final sale and are not eligible for returns or exchanges, subject to applicable law.
  • Import duties, local taxes, and customs charges are not included in BGS shipping quotes unless specifically stated.
  • BGS reserves the right to decline orders based on product or destination restrictions.

Questions About an Order?

If you need help finding a product, confirming availability, or reviewing shipping options, our team is happy to help.

Contact BGS →