Whether your order ships from our Florida warehouse or directly from a manufacturer, we work to coordinate shipping and keep you informed along the way.
How Your Order Ships
Shipping from BGS
We maintain inventory of many commonly requested broadcast products at our Florida warehouse.
In-stock orders received by 4:30 p.m. Eastern normally ship the same business day, subject to order processing and carrier availability. We'll let you know if an item requires additional time.
Manufacturer Direct Shipments
Some equipment ships directly from the manufacturer rather than from our warehouse.
These shipments are subject to manufacturer inventory, processing times, and daily shipping cutoffs. We'll work with the supplier to confirm availability and provide shipping updates as information becomes available.
Shipping Options & Charges
Different equipment calls for different shipping arrangements. We'll help determine the appropriate option for your order.
Standard Shipping
Most smaller shipments travel by UPS or FedEx. Shipping costs are based on package weight, dimensions, destination, and service selected.
Expedited Shipping
Need something quickly? Expedited services may be available through UPS or FedEx. Contact us to confirm inventory and shipping options before placing a time-sensitive order.
Freight & Large Equipment
Transmitters, racks, furniture, transmission line, and other oversized equipment may require palletized or truck freight. We can help coordinate freight quotes and delivery requirements.
How Shipping Is Calculated
Shipping charges depend on the weight and dimensions of the package, destination, and requested service. Larger packages may be billed using dimensional weight. Freight shipments are quoted based on the equipment and delivery requirements.
Using Your Own Carrier
Have a preferred shipping carrier or account? Let us know when requesting your quote or placing your order. We can review available options, subject to manufacturer and carrier requirements.
Unless otherwise quoted, shipping charges are prepaid and added to the customer's invoice.
Shipping Outside the United States
International orders are reviewed individually. Please contact your BGS salesperson before placing an order so we can confirm product availability, export restrictions, payment requirements, and available shipping methods.
- Some manufacturers restrict sales or exports to certain countries.
- International orders are generally considered final sale, subject to applicable law.
- Shipping quotes do not include destination duties, taxes, customs fees, or import charges unless specifically stated.
- BGS reserves the right to decline international orders based on product or destination restrictions.
Tracking & Delivery Updates
Once tracking information becomes available, we'll follow up with shipping details. For orders shipping directly from a manufacturer, tracking may take additional time to reach us.
If you need an update on an existing order, please have your BGS order number or purchase order number available when contacting our team.
When Your Shipment Arrives
Please inspect your shipment upon delivery. If you notice damaged packaging, missing items, or other concerns, document the condition and contact BGS promptly so we can help review the next steps.
Questions About Shipping?
Whether you're checking availability, arranging freight, or following up on an order, our team is here to help.
Contact BGS → Call 352-622-7700
